The latest ATES event:
During the festive peak in October this year, ATES launched a Diwali special on-ground activity called Seller Café 2.0
. These cafés were set up in the form of kiosks or booths in seventy locations across 41 cities all over the country. The set up enabled existing and new sellers to seek assistance as per their convenience. A seller could walk into any of the kiosks and avail any service that they wanted from the experts at absolutely no cost.
This activity primarily aimed at providing free services to the sellers in their local language at a location close to them. Through this initiative, Amazon strived to bring quality support and guidance closer to the sellers during the peak period of the festive season celebrations. Organized in two waves and in line with the dates of the Amazon Diwali Sale, this initiative let the sellers have a stress free sale period. The first wave was organized between the 1st and 7th of October and the second wave was set up between 17th and 21st of October, 2016.
The primary services offered during this activity included step-by-step assistance to start selling on Amazon, cataloguing assistance, account management, creating a plan of action to help suspended seller accounts etc. The kiosks were set up in busy market areas that helped witness enthusiastic participation from over 500 sellers.
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