Did you know that 89% of consumers do business with direct competitors after having a bad customer experience1? In today’s fiercely competitive environment, losing customers due to a poor customer experience is something that you simply cannot afford to do.
This is particularly true for small business, which typically operate on limited budgets and resources. As small businesses usually do not spend vast sums on marketing and visibility, they need to build customer retention and loyalty by offering a superlative customer experience – this includes everything from customer service, efficiency and ease of payment. Point of sale systems for small businesses are a key piece in this puzzle.What is a point of sale system?
If you are a retailer, a point of sale system is the engine that keeps your business running. It is a tool that facilitates the day-to-day operations of a business, which includes making payments, payment processing, invoicing, and inventory management. Having a reliable point of sale system ensures that payments are processed efficiently and securely, which naturally, has a direct effect on customer experience. It allows consumers to buy, exchange, and pay securely without having to wait or worry.What are the must-have attributes of an effective point of sale system?
A proper point of sale system will have the following:
A safe and secure gateway.
A well-designed, simple but highly functional user interface.
Allows for easy browsing and product listings.
Low processing and maintenance fees.
A customer-friendly operational process.What are the benefits that you can expect from your POS System for Small Businesses?
Once you get the right point of sale system, you can expect the following:
Improved customer experience.
Reduced labour costs.
Better operational insight.
Getting registered with Amazon as a seller has a wide range of associated benefits such as access to Amazon Pay
. This unique point of sale system is a convenient and safe payment system that is trusted by millions of customers as well as businesses of all sizes, across the globe. You can also use this effective POS system on your company website to boost the number of happy buyers. Wrapping it up:
Now you have one more unbeatable reason to register yourself as a seller
with Amazon. So, what are you waiting for? Register today and start making the best use of Amazon Pay.Source: Oracle: 2011 Customer Experience Impact Report - Consumer and Brand Relationship