Selling online phrases explained in Hindi | ऑनलाइन बिज़्नेस करने के लिए पढ़ें ये शब्दकोष

Here are some of the common words used for online selling in Hindi

by Swati Bucha on 22/06/2017
Have you always wanted to sell online in India but found the words used to sell online difficult to understand? Here is where we can help. In this article, we have explained all the common words used for online selling in Hindi.

Register: अपनी डीटेल (नाम, ईमेल, मोबाइल नंबर) भरना और पासवर्ड बनाना
To sell your products online you have to first register yourself on any of the online selling sites such as Amazon. To register, give your basic details such as name, e-mail Id, etc. to open an account with us.

Listing/Cataloguing: Amazon पर अपने सामान की लिस्ट बनाना, सूची बनाना
Listing your product on Amazon is very easy. You can choose from the four easy ways to list your products on Amazon. Listing a product means you have to put your product description, product photo and other details on our website so your customers can read about the product before ordering it.

Warehouse: माल गोदाम
For selling online, you might need to store your products at someplace, that place is called a warehouse. If you are a seller on Amazon, you can keep your stock in Amazon’s warehouse (Fulfillment Center) using Fulfillment by Amazon.

Fulfillment by Amazon: Amazon की सर्विस जिसमें सामान को गोदाम में रखा जाता है और ग्राहकों तक पहुँचाया जाता है
With Amazon’s Fulfillment by Amazon, you can store your product at the Amazon’s fulfilment centre, where Amazon will handle shipping, delivery, returns and customer support.

Inventory: स्टॉक, सामान जो आपने Amazon के गोदाम में रखा हो
Inventory refers to the stock that you have at your warehouse or Amazon Fulfillment Center. It is supposed to be stored correctly in order to reduce returns.

Shipping & Delivery: ऑर्डर को ग्राहक तक भेजना
Once the product is listed and there is inventory in the warehouse, a customer can place an order for your product. After you get the order, you are supposed to send the product to the customer. Using a courier to send the product to the customer is shipping. In FBA, Amazon will do the delivery. If you have your own warehouse, you can use Amazon EasyShip where Amazon collects the product from your doorstep and deliver it to the customer.

Returns: ऑर्डर वापस आ जाना
At times, customers can ask you to take the order back from them. It is possible because the size didn’t fit in the case of clothing or any other issue they might have faced with the product. In such a scenario, you as a seller are supposed to fetch the product back from them and do as needful.

Customer support: ग्राहक की सहयता करना
When you do a business, the first and foremost thing you should care about is your customers. As they say, “Your most unhappy customers are your greatest source of Learning!” To keep your customers happy, you should care for them and give excellent support.

Hope this article helps you understand the common terms of selling online. For those who are not yet registered on Amazon, start your selling journey today.
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