Seller Success Stories
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Business transformations on Amazon in 2017

In the past year, Amazon has aimed to transform the way India buys and sells. Here are some sellers speaking about the transformations from their perspective.
"It's truly an amazing year!
While I have encountered certain problems with Amazon, I just cannot deny the fact that Amazon India actually helped me realise my dream and set me in motion towards my entrepreneurial journey.

It was difficult for me to launch a brand, especially a skincare brand, all on my own while I had no connections with any offline distribution channels. Amazon was my first and last hope to make this dream come alive.

From launching a store in January, 2017 with just 3 products to closing in nearly 1 Crs approx in sales from Amazon India. This was not something I really thought would happen.

My brand Greenberry Organics also got featured on Amazon Launchpad as well as we have also launched on Amazon.com.

All in all, I would like to thank the people behind the scenes who gave me this platform to realise that a brand can be established in less than a year!

Thank you team Amazon (Launchpad too) ''

Mehra Arjun, Greenberry Organics
New Delhi
"My father owned a customized stationery printing business. Apart from it, he used his creativity in creating various gifts for kids. I joined my father in his business after completing class started my own IT Solution company ComputerPlanetIndia.com . I wanted to add my skills and ability to what
my father was doing.
In 2013 we decided to create our own range of small innovative educational toys under Brand name MFM Toys. In December 2013 we on-board on Amazon.in and since then there has been no looking
back.
Amazon not only gave us orders but customer feedbacks. The buyer connect which we could build on Amazon was the key in our journey. Initially we sent personalised letters with every order asking buyer to give us feedback about their experience with the product. And most of buyer appreciated and told us about the aspects of the product to improve upon. The best day was when a couple visited us with their autistic daughter to thank us, it was very beautiful experience and added a meaning to the efforts we have put in MFM Toys. We also got negative reviews, that pushed us further to improve and that product quality. The buyer connect which we could build on Amazon was the key in our journey.
We focussed only on Amazon, and so our Product was available exclusively on Amazon.in. Then came FBA, we opted for FBA just after Amazon launched a huge warehouse in Gurgaon (DEL2).
The warehousing, packaging and delivery was handled by Amazon and this enabled us to focus our resources and energy on Product Manufacturing and improvement. We added new range of Office
and Home Décor products apart from toys. I had dropped out after complete school, now I had time and opted in Open University degree course.
Amazon gave us steady income, we started recovering our investment in product development by the end of 2016.The financial stability and good amount of customer reviews and feedback enabled to scale –up our production and we shifted to a bigger manufacturing unit, equipped with the modern machinery in January 2017. We participated in North India’s Biggest Kids Toys Exhibition ToyBiz 2017 at Pragati Maidan, New Delhi, where again the buyer reviews on Amazon helped us win
the market trust.
We were getting queries from US through our Facebook page and Youtube, but it seemed a challenge to serve potential buyers in USA. So finally this year we were able to get on Amazon.com, with the help Amazon Global Team and Sachiin Gupta Sir, MFM Toys are now
available on Amazon.com FBA . For us journey has just begun, infinite opportunities and serving customers beyond boundaries. Journey with Amazon has taught us, What it means to be Customer Centric and bringing smile to buyers worldwide. This has been imbibed in the core philosophy of MFM Toys also.''

Prasoon Gupta, MFM Toys
Gurgaon, Haryana
"Sliding through 2017 into 2018, we know that 2017 has been a tremendous year for us on Amazon.in. Our online journey started back in 2008 with one of the oldest marketplace in the country. Let's not name it here.

We started co-functioning with Amazon in 2014 with over 100 products under seller fulfilled program. At the outset it was tough and it took time for us to understand the marketplace that Amazon witholds. But gradually Amazon provided us the platform for growth in the industry of E-Commerce. Support from our Account Manager, fellow seller support executives, Logistic Partners, Reliable suppliers and Quick Payments helped us achieve over 500% growth in 2017 solely on Amazon India.
Opting for FBA services for our entire inventory in 2017 has substantiated to be of great help in begetting sales. We were compelled to end sale of our products on other marketplaces in India as we were unable to fulfil the essential inventory on Amazon. Now, we have a polished marketing exclusively on Amazon.in .
A big thanks to Team Amazon for their support during this phenomenal journey till date.
''

Rohit Gupta, Delhi Sales Smart
Noida, New Delhi
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